1. Who We Are

Lymph Sculpt by Ginny is a sole proprietorship operated by Gurmanpreet Kaur in Calgary, Alberta, Canada, providing lymphatic drainage and body contouring services.

Contact: [email protected] · +1 403-429-2473

2. Information We Collect

When you book an appointment, we collect the following information:

• Full name — to identify your booking and address you professionally
• Email address — to send your booking confirmation, reminders, and any updates
• Phone number — to contact you about your appointment if needed
• Service notes — any health conditions or preferences you share voluntarily to help us personalize your session
• Booking history — service type, date, time, and price for each appointment

We do not collect your IP address for identification, run analytics that track you across websites, or sell your data to third parties.

3. Why We Collect This Information

We collect your personal information for the following purposes:

• To confirm and manage your appointment booking
• To confirm and manage your appointment booking
• To send booking confirmation and cancellation emails
• To contact you if there is a change to your appointment
• To maintain financial records as required by Canadian tax law

We do not use your information for marketing, profiling, or share it with advertising networks.

4. How Your Information Is Stored and Protected

Your information is stored in a secured PostgreSQL database. The database is not accessible from the public internet — only from our application server. All data transmitted between your browser and our server is encrypted using TLS 1.2 or 1.3 (HTTPS). Sensitive fields like email addresses have database-level indexes but are not stored in plain text in logs.

Payment data: All payments are collected in person on the day of your appointment. We do not collect, process, or store any card or payment credentials online.

Email delivery: Confirmation emails are sent via Resend (resend.com). Your email address is shared with Resend solely for the purpose of delivering your booking email. See resend.com/legal/privacy-policy.

5. How Long We Keep Your Information

We retain your personal information for a maximum of 2 years from the date of your appointment. After 2 years, your name, email address, and phone number are permanently removed from our records. We retain the financial and service records (service type, date, amount) for 7 years to comply with Canadian tax record-keeping requirements under the Income Tax Act.

6. Your Rights Under PIPA and PIPEDA

You have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — ask us to correct inaccurate information
• Withdrawal of consent — request that we delete your personal information (subject to retention requirements for financial records)
• Complaint — file a complaint with the Office of the Information and Privacy Commissioner of Alberta (OIPC)

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7. Cookies and Tracking

We do not use tracking cookies, analytics scripts, or advertising pixels. The only external scripts loaded on our site are Google Fonts (for typography) and Google Maps (for our location embed). None of these are used to identify you across other websites.

8. Changes to This Policy

If we make material changes to this Privacy Policy, we will update the effective date at the top of this page. We encourage you to review this page periodically.

1. Acceptance of Terms

By booking an appointment with Lymph Sculpt by Ginny, you agree to these Terms of Service. If you do not agree, please do not proceed with a booking.

2. Services

Lymph Sculpt by Ginny provides non-medical wellness services including Brazilian lymphatic drainage, wood therapy, vacuum therapy, cavitation, radio frequency, and laser lipo. These services are for general wellness purposes and are not a substitute for medical treatment. Clients with specific medical conditions should consult a physician before booking.

3. Booking and Payment

No payment is required at the time of booking. Full payment is collected in person on the day of your appointment. We accept cash, Interac, and all major credit cards in person.

4. Cancellation Policy

We require at least 24 hours' notice to cancel or reschedule an appointment. Late cancellations (less than 24 hours) or no-shows may affect future booking priority. Cancellations can be made via the "My Booking" page or by contacting us directly.

5. Health and Safety

Clients are responsible for disclosing any relevant medical conditions, recent surgeries, or contraindications before their session. Lymph Sculpt by Ginny reserves the right to refuse service if a session is deemed medically inappropriate for the client's safety.

6. Liability

Lymph Sculpt by Ginny is not liable for any adverse reactions resulting from undisclosed medical conditions. Results from treatments vary by individual. We do not guarantee specific outcomes.

7. Governing Law

These Terms are governed by the laws of the Province of Alberta and the laws of Canada applicable therein.

8. Contact

For any questions about these terms or our privacy practices:
[email protected] · +1 403-429-2473
Calgary, Alberta, Canada